:root{--ink:#283544;--muted:#84909e;--accent:#b15b78;--pink:#f8edf1;--line:#e8e9ed;--paper:#fff;--bg:#f6f7fa}*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--bg);font:14px/1.6 -apple-system,BlinkMacSystemFont,"Segoe UI","Microsoft YaHei",sans-serif}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:3px}button{cursor:pointer;transition:background .15s}button:disabled{opacity:.45;cursor:not-allowed}input,select,textarea{border:1px solid #dfe3e9;border-radius:8px;padding:10px 12px;background:#fff;color:var(--ink);min-width:0}input:focus,textarea:focus,select:focus{outline:2px solid #dfb0c1;border-color:var(--accent)}label{display:flex;flex-direction:column;gap:7px;font-size:13px}small,.muted{color:var(--muted)}h1,h2,h3,p{margin-top:0}h2{font-size:21px;letter-spacing:-.5px}h3{font-size:16px}a{color:var(--accent);text-decoration:none}.primary,.secondary,.pagination button{border-radius:8px;padding:10px 17px;border:1px solid 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#f0f1f4;background:white;padding:18px 20px;text-align:left;width:100%;display:block}.conversation-item.active{background:#fcf4f7;box-shadow:inset 3px 0 var(--accent)}.conversation-item:hover{background:#faf8fa}.conversation-item .row{display:flex;align-items:center;justify-content:space-between;gap:8px}.conversation-item strong{font-weight:600;font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:155px}.conversation-item p{font-size:12px;margin:6px 0;color:#8b94a0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-item small{font-size:10px}.site-tag{font-size:10px;color:var(--accent);background:var(--pink);border-radius:4px;padding:1px 6px}.unread-dot{width:6px;height:6px;background:var(--accent);border-radius:50%}.pagination{display:flex;gap:10px;align-items:center;justify-content:center;padding:15px;margin-top:auto;font-size:11px}.pagination button{font-size:10px;padding:5px 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15px}.composer-bottom>span{max-width:100%;width:100%}.composer-top select{max-width:145px}.composer textarea{max-height:115px}.reply-preview{max-height:190px;overflow:auto}.settings-view{padding:22px 16px}.section-heading{gap:12px}.section-heading h2{font-size:18px}.section-heading p{font-size:11px}.section-heading>.primary{padding:8px 12px;white-space:nowrap;font-size:11px}.stats-grid{gap:8px}.stat{padding:14px 10px;gap:6px}.stat>strong{font-size:22px}.stat small{font-size:9px}.panel{padding:18px}.form-grid,.site-grid{grid-template-columns:1fr}.site-card{margin-bottom:0}.site-grid{margin-bottom:20px}.switches{gap:15px}.global-status{padding:8px 16px;font-size:11px}}

.presence-button{border:1px solid #e0e6e3;border-radius:20px;padding:5px 9px;background:#fff;color:#8b95a0;font-size:11px;white-space:nowrap}.presence-button.online{background:#eef7f0;color:#4c8760;border-color:#d7e8db}@media(max-width:760px){.presence-button{font-size:9px;padding:4px 7px}.topbar-right>.pill{display:none}}

.mobile-logout{display:none}@media(max-width:760px){.mobile-logout{display:block;font-size:10px;padding:3px}.topbar-right{gap:7px}}
.conversation-item strong{font-weight:500}.conversation-item.is-unread strong{font-weight:750;color:#243245}.conversation-item.is-unread>p{color:#4a596c;font-weight:550}.unread-number{display:inline-grid;place-items:center;background:#b15b78;color:#fff;border-radius:20px;min-width:21px;height:21px;padding:0 6px;font-size:11px;font-weight:700;margin-left:auto}.reply-state{font-size:10px;padding:2px 7px;border-radius:5px;margin-left:auto;white-space:nowrap}.reply-state+.unread-number{margin-left:5px}.state-needs_reply{background:#fff0da;color:#a86b20}.state-replied{background:#edf2f5;color:#748190}.state-resolved{background:#eaf5ed;color:#63866b}.state-waiting{background:#f3eff8;color:#8b719f}.reply-original{margin-top:12px;border-top:1px solid #e7cad5;padding-top:9px;color:#755263}.reply-original .label{display:block;font-size:11px;margin-bottom:5px;color:#9c5875}.composer-bottom #check-send{margin-left:auto}.composer-bottom #send-button{min-width:92px}.composer textarea[readonly]{background:#faf7f9}.topbar-right{flex-wrap:wrap}#sound-toggle{color:#916273;border-color:#e8d5de}#sound-toggle[aria-pressed=true]{background:#f8edf1;color:#a24d6c}@media(max-width:760px){.topbar-right .avatar{display:none}.topbar-right{max-width:190px;gap:5px}.topbar{padding:12px 15px}.topbar h1{font-size:17px}.reply-state{font-size:9px}.unread-number{min-width:19px;height:19px}.composer-top>strong{font-size:12px}.composer-bottom #send-button{margin-left:auto}}
.sound-warning{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:12px 30px;background:#fff4df;color:#946d29;border-bottom:1px solid #f0dbaf;font-size:12px}.sound-warning .secondary{padding:6px 11px;white-space:nowrap;border-color:#e8cf9e;color:#95682b;background:#fffaf0}body:has(.sound-warning:not([hidden])) .inbox-view{height:calc(100dvh - 166px)}@media(max-width:760px){.sound-warning{padding:10px 15px;font-size:11px}.sound-warning .secondary{font-size:11px;padding:6px 9px}body:has(.sound-warning:not([hidden])) .inbox-view{height:calc(100dvh - 220px)}}

.service-switch{font-size:12px;font-weight:600;padding:9px 13px;background:#fbf3e9;color:#8b6741;border-color:#ead9c2}.service-switch.online{background:#eaf6ee;color:#307348;border-color:#bddbc6}.availability-note{margin:0;padding:8px 28px;background:#fbf9fa;border-bottom:1px solid #ede6ea;color:#8c6a7b;font-size:11px}@media(max-width:760px){.availability-note{padding:7px 16px}.service-switch{font-size:10px;padding:7px 9px}}

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.conversation-row{display:grid;grid-template-columns:32px minmax(0,1fr);align-items:stretch;border-bottom:1px solid #eee8ed}.conversation-row .conversation-item{min-width:0;border-bottom:0}.conversation-select{align-self:start;justify-self:center;margin-top:23px;width:15px;height:15px;accent-color:#ac5877;cursor:pointer}.bulk-toolbar{display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding:9px 14px;border-block:1px solid #eee6eb;font-size:11px;background:#fcfafb}.bulk-toolbar label{display:flex;align-items:center;gap:5px;cursor:pointer}.bulk-toolbar input{accent-color:#ac5877}.bulk-toolbar .text-button{font-size:10px;padding:3px}.bulk-toolbar>span{color:#9a8591}.danger{color:#b04c60!important}.trash-note{margin:0;padding:9px 15px;color:#8d7181;font-size:10px;background:#fbf6f2}.trash-state{font-size:10px;color:#8b6b78}.trash-error{display:block;color:#b04c60;font-size:10px;margin-top:5px}.conversation-more{position:relative;flex:none;font-size:12px;color:#8d6176}.conversation-more summary{cursor:pointer;list-style:none;padding:8px 11px;border:1px solid #e6dce2;border-radius:7px}.conversation-more>div{position:absolute;z-index:20;right:0;top:38px;min-width:130px;padding:6px;background:#fff;border:1px solid #e6dce2;border-radius:9px;box-shadow:0 7px 20px #4831431a}.conversation-more button{display:block;width:100%;text-align:left;border:0;background:transparent;padding:9px;color:#8c4e6a;font-size:12px;cursor:pointer}.action-dialog{width:min(460px,calc(100vw - 32px));border:1px solid #e8dce3;border-radius:15px;padding:25px;color:#293549;box-shadow:0 15px 70px #25142230}.action-dialog::backdrop{background:#29202b55}.action-dialog h2{font-size:19px;margin:0 0 15px}.action-dialog p{font-size:13px;line-height:1.8}.action-dialog .muted{font-size:11px}.action-dialog-buttons{display:flex;justify-content:flex-end;gap:10px;margin-top:22px}.purge-ack{display:flex;gap:8px;font-size:12px;color:#ae4c60;align-items:flex-start;margin:17px 0}.purge-ack input{accent-color:#ae4c60;margin-top:3px}.composer[hidden],.trash-note[hidden],.purge-ack[hidden]{display:none!important}.in-trash{background:#fcf9fa}@media(max-width:760px){.bulk-toolbar{padding:8px 11px}.chat-heading{gap:7px}.conversation-more summary{padding:6px 8px}.conversation-row{grid-template-columns:28px minmax(0,1fr)}}
